Faqs

No, you do not. All recipes come with conventional method instructions.

No. Some recipes are not suited to the Thermomix® or require no heating or chopping. We pride ourselves on delicious meals cooked in the best possible methods. If a recipe does not suit being cooked in a Thermomix® a recipe will not be created to use it.

Turn off and disconnect from power source. Leave the Thermomix® in the upright position. Do not turn it on its side or back. Mop up as much of the liquid as you can with a cloth or paper towel. Leave Thermomix® 24-48 hours to help dry completely. Contact Thermomix® Tech Support 1800 004 838 (9am – 5pm).

A Thermomix® is a machine that can replace many other machines (and steps) during cooking. It chops, mixes, steams, cooks, milling, kneading, and a host more. The Thermomix® also comes with a guided cooking function and the ability to connect to an international network of recipes with guided instructions to help even the most challenged home cook to be able to create delicious meals. The Thermomix® also comes with the ability to use (un-guided) and convert most of your family favourite recipes to be able to be cooked or made with this machine. As a cooking professional I find the Thermomix® the ultimate sous chef in the kitchen to help me create a little magic every time I use it.

We have a Master List for both all recipes on the website and contained in our cookbooks. It is available on our Facebook Group in files. The file can be downloaded here>> Once downloaded you can search via keyword for any recipe to find what you are looking for.

Please check your email All Mail inbox for an email from megan@madcreationshub.com. If you have not yet received please email me at the same address, with the details of your order. Often the reason is simply from a typo on your email at the point of purchase.

To download an eBook you simply, click a download button and save to your preferred device and/or folder or library.

To save to iBooks; after download has completed select the button on the top right of your screen with the box and arrow to save to iBooks. If iBooks is not available in the menu then you need to adjust your device settings.

Each eBook comes with 7 downloads in your purchase price.

An eBook is a digital book. You can view and use our cookbooks just like a book on any device of your choosing. If you prefer a printed copy, you can choose to print my eBooks for your personal use only.

No, you cannot share the eBooks via email, screenshot or digital media. All eBooks are protected by copyright, which means you cannot share without my consent.

Yes. eBooks can be printed for private use only.

eBooks can be saved to all devices. They are in PDF format so as long as you have a PDF reader you can view the eBooks. They can also be added to your iBooks library.

The cookbooks contain macros for most recipes. Usually including kCal, Net Carbs, Fat and Protein.

Most are however, not all. Until Australia and the rest of the world catch up with the low carb lifestyle some ingredients may be required to be purchased online or at specialty food and health stores.

Whey Protein Isolate is a form of high protein, protein powder. Due to the process of increasing the protein level, it tends to be more expensive than standard protein powders. I use it mostly in baking to help with the “crumb” structure in cakes and breads. I prefer to use Isopure unflavoured WPI in my protein bars due to its unsurpassed texture in my recipes. I recommend only substitutes of plant-based substitutes for those who cannot tolerate dairy. If using a protein concentrate this can affect the end result in baking.

Just to clarify Whey Protein Isolate and Whey Protein Concentrate are NOT the same and you will NOT get the same result in cooking. WPI is made with the whey and WPC is made with curds. Please do not substitute one for the other as the recipe will not be the same.

There are so many low carb and keto suppliers to choose from. Use this link to find many of my recommended (and affiliate) suppliers and list of some of our most used specialty ingredients.

https://madcreationshub.com/keto-pantry-essentials/

The website recipes do include Total Carbs in the Nutritional Panel, but also now includes a Net Carbs total at the very end of the panel.

The Mad Creations Hub is part of Mediavine advertising. Advertising helps us to earn from the free content we provide you each and every week. You can choose to add ad blockers to your device, or please just read the blog and ignore the advertising if need be.

Log in at the top of the homepage. Your Username is your email address and your password is one you chose when you joined.

Currently Annual 365 members receive;

20% off * all Mad Creations exclusive products

21 Meal Plan Series eBooks

Bonus 7-Day Meal Plans

Limited and bonus offers

Early access to new products and early release eBooks and pre-orders

Exclusive recipe and content

365 FB Community

 

Annual members can unsubscribe from auto-renewal at any time. Refunds are not given on any unused time and access will be available until membership time frame has expired.

All eBooks can be saved to ANY device in any country across the globe!

Once opened you will need to upload and save to your device. This eBook is of a limited 7 downloads that have no expiry once saved to your device.

The eBook is very simply a PDF file. 

To save your PDF

Click on the link (just once) it may take some time (a minute or so depending on your internet provider). If it does not open in your browser, copy the link and paste into a separate browser.

Once the link is open save to Files, Download Folder, Dropbox or iBook’s. Save the email with the receipt and downloads should you need any further downloads. Regenerated downloads are not to be expected as part of your purchase. It is the users responsibility to save the eBooks to their device(s) and the email should they need to load to another device at any time.

Paperback complimentary downloads will not be regenerated. This is a one-off freebie and should not be expected to be made available because of saving errors.

If iBook’s is not coming up as an option on an Apple/Mac device, you need to troubleshoot your device. Go to Settings>>iBook’s>>Reading Goals>>Include PDF. Then return to your open PDF and save. Once you have saved to iBook’s the eBook can also be shared to your iCloud and accessed across your connected devices.

The PDF is the same for everyone so sending me emails telling me it doesn’t work is not correct it is a file and has been tested after loading to ensure the download actually works.

If you get a “Failed to Connect to Server” warning this is your server, not mine. Paste the link into another browser.

I do have all Mac and Apple products and have safely downloaded all of my eBooks to my devices.

For Android users the same applies except you can install and save to Google Play Books App and install.

I do not have a problem with you printing the eBook for your personal use only. If you are found to use any of my recipes or books for any financial gain without the author consent (me) you may be charged with misuse of IP and sued for compensation. My recipes are my own and are not authorised in any way for resale.

eBooks are NOT TO BE SHARED. Every order has a log of downloads with the IP addresses. If you are found to be copying and sharing any of my books/eBooks and distribution you may face legal charges on copyright theft.

The file size of Keto Loco is much larger than my previous books. It will require a good internet connection to download and a little patience. The eBook PDF will take a minute or two to open.

Absolutely not! No email addresses or subscribers’ details are passed onto other parties.

No. Some recipes (a small portion) of recipes on the site may contain gluten.

If you are interested in working with me, then please email me at megan@madcreationshub.com. I do not accept guest advertising bloggers.

If your book is lost in transit you. should at first check your tracking number. If it states it was delivered and you do not have the parcel, then your firstly need to initiate a lost parcel with Australia Post. Once you have done that please send me an email to let me know this has been done.

Australia Post do have a time allowance to try and trace where your parcel has been delivered.

If you have selected a safe drop off and the parcel has been stolen than you will need to discuss that with Australia Post for any compensation as it is through no fault of Mad Creations. No compensation will be paid for us or free products and post if a “safe” drop was not safe at all.

 

Dave and I do everything we can to protect our parcels. Each book is firstly protected by a thick recycled thick cardboard jiffy bag. Then it is placed inside a waterproof and recyclable Australia Post Satchel Bag.

With the exception of Lunch Time Keto (we also add cardboard f shipping separately) our 3 cookbooks are very thick and sturdy and extremely hard to bend (as posties sometimes like to do).

Once our products are shipped, we take no responsibility for any damage caused by others as it is out of our control.

Australia Post do offer compensation to customers who feel their parcels have been damaged. Here is a link for more information. We advise that you take your packaging and receipt (or photograph them) to help with your claim. It is up to them to refund any or all your costs inclusive of shipping.

Over the past 3 years we have had less than 1% of our shipping incur considerable damage. We also ask that you do not post images of your damaged parcels on our social media as these cases are extremely rare and such images can affect our business and hard work we put in to attempting to send all our products safely.

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